Are your products genuinely organic and certified?

Yes — every Cottsbury product is 100% GOTS-certified organic cotton, Fairtrade, and vegan. We go further than most brands by offering full supply chain traceability back to our farms in India, so you can verify the credentials yourself rather than just take our word for it.

How much does UK delivery cost and how long does it take?

We offer free standard UK delivery on orders over £60, with orders typically arriving within 3–5 working days. Express delivery options are available at checkout for faster dispatch.

What is your returns policy?

We accept returns within 30 days of delivery, provided items are unworn, unwashed, and in their original condition. Simply contact us at hello@cottsbury.com to arrange your return — we'll guide you through the process quickly.

What makes Cottsbury different from other sustainable brands like Komodo or Pact?

Unlike many brands that add sustainability as a later consideration, Cottsbury was built from the ground up with traceability and transparency at its core — our founder spent years inside the fashion supply chain before launching. Every product is GOTS-certified, Fairtrade, vegan, and ships in zero plastic packaging, with a traceable journey back to the source farm in India.

How do I care for my organic cotton products to make them last longer?

We recommend washing at 30°C on a gentle cycle using a mild, eco-friendly detergent to preserve the fabric's softness and integrity. Avoid tumble drying where possible — air drying extends the life of your organic cotton and reduces energy use.

Is organic cotton bedding suitable for sensitive skin or allergies?

Yes — our GOTS-certified organic cotton is grown and processed without harmful pesticides, synthetic dyes, or chemical finishes, making it an excellent choice for sensitive skin, eczema sufferers, and those with allergies. It's also naturally breathable and temperature-regulating for a more comfortable night's sleep.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for quick, secure checkout. All transactions are processed in GBP (£) for UK customers.